UIA CONTACT US

Instructions

Dear Customer,

• Before using the Web Call (VoIP) service, please check microphone and speakers are properly installed and well-functioning. Unplugging your microphone or speakers during a call might result in a disruption of service.
• UIA is committed to protecting your privacy. To provide you with the best service, we collect and use the information you provide in accordance with personal data protection laws. Your benefits or rights will not be affected.
• If you do not have a microphone and speakers or are unable to make a Web Call at the moment due to internet security restrictions or connection issues, please contact our 24/7 coordination center on +886 2 22505515 or e-mail at uia@uiassistance.com instead.
• If you didn’t receive our reply in 3 business days after sending the e-mail, please check your SPAM folder.